At Angelonia Care, we are committed to protecting your privacy and handling your personal information with care, respect and confidentiality.

We understand that the information you share with us is sensitive and personal. We only collect and store information that is necessary to provide you with safe and appropriate support services.

What information we collect

We may collect personal information such as:

• Your name, contact details and date of birth

• NDIS plan details and funding information

• Health and support needs relevant to your care

• Emergency contact information

• Information shared by your family, carers, or health professionals (with your consent)

How we use your information

We use your information to:

• Provide and coordinate disability support services

• Understand your needs and develop personalised support plans

• Communicate with you, your support team, or health professionals (where required)

• Meet legal and NDIS compliance obligations

• Improve the quality and safety of our services

We only use your information for purposes directly related to your care and support.

Sharing your information

We do not sell or share your personal information.

Your information may only be shared when:

• You have given consent

• It is required to deliver your support services

• It is required by law or NDIS regulations

• It is necessary to protect your safety or wellbeing

Data Security 

We implement appropriate technical and organisational measures in order to protect the security and confidentiality of your personal information against unauthorised access, disclosure, alteration, or destruction.

However, no method of transmission over the internet or electronic storage is 100% secure hence we cannot guarantee the absolute security of your information.

Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Privacy Policy on our website.

Contact us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at info@angeloniacare.com.au.

By accessing or using our website or services, you consent to the collection, use and disclosure of your information as described in this Privacy Policy.